About us - Capitol Hotel, Baku

At Capitol Hotel, our approach is simple: deliver consistent quality, ensure every guest feels valued, and provide a peaceful environment supported by professional service. Each of our rooms is arranged with comfort in mind, offering essential amenities, restful interiors, and an environment ideal for relaxation after a busy day in the city. Complementing this, our team works around the clock to maintain clean spaces, assist with requests, and guarantee a pleasant stay.

To ensure the best possible experience for all our guests, Capitol Hotel operates with the following service standards and guest rules:

• Provide each guest with a warm, professional, and respectful welcome.

• Maintain strong hygiene and cleanliness practices in all areas of the hotel.

• Offer high-speed Wi-Fi throughout all rooms and common spaces.

• Deliver efficient and timely room service upon request.

• Address guest needs with a personalized and attentive approach.

• 24/7 security monitoring and controlled access within the hotel.

• Only registered guests are permitted to enter guest floors and rooms.

• Quiet hours are observed between 22:00–08:00 for the comfort of all guests.

• Full fire-safety systems are installed and regularly checked.

• Check-in begins at 14:00, and check-out is at 12:00.

• Early check-in or late check-out may be available depending on availability.

• Payments are accepted in cash, by card, or through online channels.

• Reservation changes and cancellations follow the hotel’s policy guidelines.

• Rooms are cleaned daily and refreshed according to hygiene standards.

• Common areas are sanitized regularly throughout the day.

• Smoking is allowed only in designated outdoor areas; smoking inside rooms is prohibited.

At Capitol Hotel, our priority is to provide a comfortable, safe, and well-organized environment where every guest feels taken care of.
We look forward to welcoming you with professionalism, warmth, and dependable service.